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For instructors

Free ITIL 4 Practice for Your Class

160 ITIL 4 practice questions with explanations, set as class practice in a minute. You see every student's progress and what the class keeps missing.

Create a free ITIL 4 class

Or see the ITIL 4 practice test first.

How a class works

  1. Step 1

    Make the class

    Sign in, pick ITIL 4 and name the class. It takes under a minute.

  2. Step 2

    Post one link

    Put the class link in your LMS, a slide or a group chat. Students join with just the name you know them by.

  3. Step 3

    See what to reteach

    Open the class page for scores, who practiced, and the topics and questions the class misses most.

What your students practice

The ITIL 4 Foundation exam has 40 multiple-choice questions in 60 minutes. It is closed book and the pass mark is 65 percent, 26 of 40, with no negative marking. It covers key service management concepts, the seven guiding principles, the four dimensions, the service value system and value chain, the purpose of 15 practices and seven practices in detail. PeopleCert released ITIL (Version 5) in early 2026 and still offers ITIL 4 Foundation alongside it; its current plan is to retire all ITIL 4 modules on 31 December 2027.

Tigertest's practice follows the ITIL 4 Foundation candidate syllabus, PeopleCert's exam page and PeopleCert's ITIL FAQ (checked October 2026). Students train in short sets where missed questions come back until they are mastered, then take full practice tests.

  • Key Concepts
  • Guiding Principles
  • Dimensions and Value Chain
  • Practice Purposes
  • Improvement, Change and SLM
  • Incidents, Problems and Requests

Questions teachers ask

Is the ITIL 4 class free?

Yes. Classes are free for teachers. A student in your class also gets that test's full stats and every step of it at no charge.

Do my students need accounts?

No. A student opens your class link, types the name you know them by and starts practicing. An account is optional and keeps their progress across devices.

What do I see as the teacher?

Who practiced and when, each student's practice test scores, the ITIL 4 topics the class is weakest on, and every question the class answered with how many missed it and which wrong answer they picked.

Can I use my own questions too?

Yes. Any account can turn its own material into a Tigertest quiz and limit it to one class, so only your students can play it.

Create a free ITIL 4 class

How classes work on Tigertest