Salesforce Platform Administrator Practice Test
Salesforce Admin Configuration & Setup Practice Questions
Configuration & Setup makes up 9 of every 60 questions on a Tigertest Salesforce Admin practice test. Here are 10 of the 30 questions on it, each with the answer and the reason.
Updated by the Tigertest team. Based on the Salesforce Certified Platform Administrator exam guide. Original questions; 60 per test, weighted like the real exam, 68% to pass. Not affiliated with Salesforce.
1. A company wants sales reps to see only the opportunities they own, while managers see their team's deals. What should the admin set first?
- A.A permission set group
- B.A Private org-wide default
- C.A Public Read Only default
- D.A criteria-based sharing rule
Answer: B. Org-wide defaults set the most restrictive baseline access. With Opportunity set to Private, the role hierarchy then lets managers see records owned by the people below them.
2. A manager in the role hierarchy can see a subordinate's private accounts. Which feature gives the manager that access?
- A.Manual sharing
- B.An account team
- C.The manager's profile
- D.The role hierarchy
Answer: D. Access rolls up the role hierarchy: users in higher roles get the same access as the owners of records below them, as long as Grant Access Using Hierarchies is on.
3. For which objects can an admin turn off Grant Access Using Hierarchies?
- A.Custom objects only
- B.No objects at all
- C.Standard objects only
- D.Any object in the org
Answer: A. The setting is always on for standard objects. Only custom objects let the admin clear it so managers do not inherit access to their subordinates' records.
4. A user needs one extra object permission that no one else on her profile should get. What is the best way to grant it?
- A.Create a new role
- B.Add a sharing rule
- C.Assign a permission set
- D.Clone and edit her profile
Answer: C. Permission sets add permissions to individual users without changing their profile, so one user can get extra access while the rest of the profile stays the same.
5. How many profiles can be assigned to a single user?
- A.As many as needed
- B.One per app
- C.Exactly one
- D.Up to two
Answer: C. Every user has exactly one profile. Extra permissions come from permission sets and permission set groups, which a user can have many of.
6. An admin bundles five permission sets into a permission set group but must remove one permission for this group only. What should be used?
- A.A muting permission set
- B.A criteria-based sharing rule
- C.A restriction rule on the object
- D.A second profile for the group
Answer: A. A muting permission set inside a permission set group turns off chosen permissions for the group's users without editing the permission sets it contains.
7. Users can read the Account object but must not see the Annual Revenue field. Which setting hides it?
- A.Role hierarchy
- B.Org-wide defaults
- C.Account sharing rules
- D.Field-level security
Answer: D. Field-level security, set in profiles and permission sets, controls whether a user can see or edit each field. Sharing settings control which records, not which fields.
8. Which statement about sharing rules is true?
- A.They apply to one user only
- B.They can only open up access
- C.They can lower the org default
- D.They replace the role hierarchy
Answer: B. Sharing rules extend access beyond the org-wide default to groups of users. They can never be used to restrict access below the baseline.
9. The admin wants accounts in the West region, whatever their owner, shared with a West Sales public group. Which sharing rule type fits?
- A.Apex managed sharing code
- B.Criteria-based sharing rule
- C.Owner-based sharing rule
- D.Manual sharing by each owner
Answer: B. A criteria-based sharing rule shares records whose field values meet the criteria, such as Region equals West. Owner-based rules share by who owns the record.
10. A rep uses the Sharing button to share one account with a colleague. What happens to that share when the account owner changes?
- A.It turns into a sharing rule
- B.It stays until someone deletes it
- C.It transfers to the new owner
- D.The manual share is removed
Answer: D. Manual shares are tied to the current owner. When ownership changes, manual sharing created by the old owner is removed.
Practice all 30 configuration & setup questions, and the rest of the 200-question bank, in the free Salesforce Admin training sets. Questions you miss come back until you have mastered them.
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